-Cancelling your appointment: Clients may cancel their appointment without charge if canceled 24 hours before scheduled appointment. If client no shows, reschedules, or cancels same day of appointment. Client will be charged 50% of the cost of the appointment.

 

-Cancellation of Membership during Initial Term: You may cancel your Membership at any time with a written cancellation notice 30 days prior to cancellation date.

 

-Memberships may be cancelled without a 30 day notice if you have one of the following conditions: 1.Your death or Permanent disability. 2. You have a Physician’s note stating that you are unable to receive massages. 3. Melted Massage, L.L.C. increases the cost of membership. 

Membership place on hold: A member may place their membership on hold for 1-4 months if necessary during times of hardship.

-Cancellation of Membership during Auto Renew Term: If you have completed your contract term you will be placed on an Auto Renew “Month to Month” policy. You can cancel your membership at anytime with a 30 day written notice. We reserve the right to deny re-enrollment for an indeterminate amount of time if you have an un-satisfactory payment history or a history of no-show appointments.